Service terms and privacy notice

The Arkansas SWPPP Builder prepares one project-specific construction stormwater pollution prevention plan from the plan set and information you provide. Normal automatic delivery includes the completed Arkansas state-template packet in PDF format, a Word-format project copy, and the supporting exhibits generated for that project. The official state-form pages in the Word copy are flattened; contact LSD AI Studio for corrections to those pages.

The accompanying NOI and recertification worksheets are filing aids. LSD AI Studio does not submit an NOI, recertification, NOT, or other electronic filing for you, and it does not sign as the permittee or responsible official.

You are responsible for supplying the complete, current plan set and accurate permittee, contact, construction, and inspection information. Before using the packet, you must review the project limits, disturbed acreage, drainage path, receiving waters, MS4 information, soils, controls, inspection selections, and every other project-specific fact.

The permittee or operator remains responsible for permit eligibility, signatures, SEEK filings, fees, implementation, inspections, updates, onsite records, and compliance with the applicable permit and local requirements. A prepared SWPPP does not guarantee agency approval or replace project-specific professional or legal advice when that is required.

If automatic generation fails after a valid payment, LSD AI Studio will recover or complete the SWPPP manually at no additional charge. Do not pay a second time for the same project; contact us with the Stripe receipt and project name.

If LSD AI Studio cannot deliver a usable project packet, the $495 service charge will be refunded in full to the original payment method. Corrections to a builder error are included. A materially changed project scope, a replacement plan set issued after delivery, or inaccurate or omitted customer information may require a separate update agreement.

The builder processes the contact and permittee information you enter, project facts, uploaded plan sets and supporting files, generated documents, technical job records, and payment or fulfillment status. Stripe processes card and payment credentials; LSD AI Studio does not receive your full card number.

Creating a customer account is optional. If you choose to create one, Clerk provides sign-in and account identity services, and reusable company, contact, role-assignment, and inspection defaults are stored in a dedicated Neon database linked to your Clerk user ID. Project plans, project locations, acreage, drainage, receiving waters, soils, dates, signatures, and payment credentials are not stored in that saved profile.

When optional accounts are available, typed intake answers and same-person selections can be kept temporarily in session storage in the current browser tab so an account sign-in does not erase them. Values already copied from a saved profile into the project intake, such as permittee or contact details, become part of that temporary intake snapshot. This temporary copy is cleared when you reset the form, start another SWPPP, or close the tab. Uploaded plan files are not placed in that browser storage. Beyond values already copied into the intake, the reload check retains only the matching account ID, profile revision, and update time; the full reusable profile is fetched again after authentication.

Browser-based extraction may process parts of the plan set on your device. When private cloud analysis or final generation is used, the plan set and generated artifacts are processed in isolated Google Cloud workloads. The website is hosted through Vercel; payment is handled by Stripe; service email may be delivered through Resend.

Private cloud job inputs, working artifacts, and generated files are automatically scheduled for deletion after 30 days. Object versioning and recoverable soft delete are disabled for the customer-job bucket, so the lifecycle deletion does not begin an additional hidden recovery period.

Optional saved-profile information is retained until you update or delete it. You can delete the reusable company and contact profile yourself from the account page; that removes the profile from the active Neon database. Deleting the saved profile does not delete project fulfillment or payment records and does not by itself delete the separate Clerk sign-in identity. Contact us if you also want the sign-in identity removed.

Small fulfillment, payment-reference, security, and support records may be retained longer when reasonably needed to prevent duplicate fulfillment, recover a paid order, meet accounting obligations, resolve a dispute, or protect the service. Messages sent by email can remain in normal business email records.

You may request deletion of customer-controlled project data by emailing info@lsdaistudio.com. We will remove eligible data from active systems when reasonably possible, subject to the retention windows above and any records that must be kept for payment, legal, security, or accounting purposes.

LSD AI Studio uses restricted job access, private worker execution, signed download access, and payment verification designed to keep one customer from accessing another customer’s files. No internet service can promise absolute security, so do not upload material unrelated to preparing the SWPPP or information that is not needed for the project.

You may not probe, overload, automate abuse of, circumvent payment or access controls for, or use the builder to process a project you are not authorized to submit.